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Trade Person User Agreement

The Tradesperson terms and conditions below (Terms) form the agreement which governs your use of the Tradybay platform, accessible at www.tradybay.co.uk (Platform) and any goods or services you sell through the Platform. By clicking accept, or using the Platform and applying for a Tradesperson account with us, you agree to be bound by these Terms which forms a binding contractual agreement between you, the Tradesperson, and us, Work Sheriff Ltd a company registered in England and Wales with Company Number 15484793 and registered office at 83 -89 Phoenix Street, Sutton In Ashfield, United Kingdom, NG17 4HL (Tradybay, we or us).

 

Tradesperson TERMS AND CONDITIONS

1                 Definitions

(a)              In these Terms, the following words have the corresponding meaning:

(i)               Account means your Tradesperson account on the Platform of the Platform;

(ii)              Bid means a bid on a Job posted by a Homeowner;

(iii)             Commencement Date means the date this agreement is signed;

(iv)             Commission means the commission payable to Tradybay for each Order placed, being a percentage (as set out on the Platform) of the Price rounded up to the nearest £1, or as otherwise agreed between us and the Tradesperson in writing;

(v)              Credits means a credit required to place a Bid;

(vi)             Homeowner means a Homeowner of the Platform, being a person or entity who places an order for Services (whether sold by you or another User) on the Platform;

(vii)            Homeowner Terms means the terms applicable to the Homeowners (and which will apply to your sale of Services to Homeowners via the Platform), found here Best websites for tradesmen: Find Trusted Tradespersons & Local Tradesmen -tradybay

(viii)           Services means the Services, goods and services available for purchase on the Platform including but not limited to the Services available in your Listing;

(ix)             Listing means a listing for the sale of Services;

(x)              Order means an order for Services placed by a Homeowner via the Platform;

(xi)             Price means the price payable for the Services in a listing, as set by the Brand;

(xii)            Remaining Amount means the Price less the Commission;

(xiii)           Required Insurance means public liability insurance of no less than £2,000,000 (two million pounds) which must be valid at all times while you hold a Tradesperson Account.

(xiv)           Third Party Payment Platform means any third party payment platform available to make or receive payments on the Platform, as set out in clause 13(i);

(xv)            User means any user of the Platform including without limitation you, other Tradespersons and Homeowners.

(b)              In addition to the above words, throughout these Terms we may define additional words and phrases.

2                 Duration of this agreement

These Terms commence on the Commencement Date and continue until terminated in accordance with clause 24 (Term).

3                 Representing a company

If you use the Platform on behalf of a company or organisation you warrant that you have the necessary authority from that company or organisation to do so. If you are signing up not as an individual but on behalf of your company, your employer, an organisation, government or other legal entity (Represented Entity), then “you” and “Brand” means the Represented Entity and you are binding the Represented Entity to this agreement. If you are accepting this agreement and using our Platform on behalf of a Represented Entity, you represent and warrant that you are authorised to do so.

4                 ACCOUNTS

(a)              All Tradespersons are required to sign-up to and create a Tradesperson Account on our Platform.

(b)              As part of the Account registration process and as part of your continued use of the Platform, you are required to provide:

(i)               Contact information and details, such as your email address, first and last name, mobile phone number, and other information as determined by Tradybay from time to time;

(ii)              Tradesperson logos;

(iii)             A description of your business and services;

(iv)             Details of your insurance including evidence of having the Required Insurance; and

(v)              Bank account details and billing address for payment and invoicing.

(c)              You are also required to provide information, including supporting documentation and evidence as we so require, to substantiate any sustainability claims of the Tradesperson.

(d)              You warrant that any information you give to Tradybay in the course of completing the Account registration and Integration process will always be accurate, honest, correct and up-to-date.

(e)              Tradybay reserves the right to contact you about any concerning behaviour by you, or to seek a resolution with you.

(f)               Tradybay may, in its absolute discretion, suspend or cancel your Account for any reason, including for any failure to comply with this agreement.

5                 JOB LISTINGS

(a)              Homeowners may place requests for services to the Platform (Job Listings).

(b)              To respond to a Job Listing, Tradespersons may submit a bid to do the work (Bid) for the Homeowner to consider.

(c)              A Credit is required for each Bid placed.

(d)              Tradespersons must purchase Credits via the Platform. The price of a Credit shall be as set out on the Platform.

(e)              You will be able to view details of the specific services requested, however you will not be able to view the contact details of the Homeowner who submitted the Job Listing.

You acknowledge and agree that:

(f)               you must use your best endeavours to provide as much information as possible in any Bid you submit to the Platform including without limitation:

(i)               a complete description of the Services; and

(ii)              the price of the Services on a per item basis inclusive of any VAT (Price),

(g)              you warrant that all information provided in a Bid or in respect of the Services is accurate and up to date, and you are solely responsible for updating your Account details on the Platform;

(h)              Tradybay will not be liable to you for any errors in the Job Listing or your Bid (including any pricing errors);

(i)               You will indemnify Tradybay against any loss, claim, liability, expense or damages arising out of or in connection with your Bid or your Services;

(j)               Tradybay may choose not to accept any Bid you submit to the Platform;

(k)              Tradybay makes no warranties that any Bids you submit will be accepted by a Homeowner; and

(l)               for each Bid you submit on the Platform, if a Homeowner agrees to purchase the Services pursuant to that Bid, Tradybay will collect a Commission.

 

6                 BINDING CONTRACT

You agree that when a Homeowner places accepts your Bid for Services this constitutes a binding contract between you and that Homeowner, where you will provide the Homeowner with the Services in exchange for your receipt of the Remaining Balance. A contract is formed in this respect when the Homeowner accepts the Bid on the Platform.

7                 delivery of Services

(a)              Performance and delivery of Services to Homeowners is the responsibility of the Tradesperson.

(b)              It is your responsibility to regularly check the Platform your nominated email for accepted Bids.

(c)              You must take all reasonable steps to provide the Services as described in every Bid that is accepted by a Homeowner, including by not cancelling any part of an accepted Bid.

(d)              Tradespersons must at all times:

(i)               be polite and courteous to Homeowners;

(ii)              communicate clearly and effectively to minimise disputes or scoping issues;

(iii)             perform the Services professionally and with due care and skill and in accordance with industry best practice and applicable standards (including but not limited to keeping the area clean and tidy during and after the completion of the Services, and refraining from using profanity or inappropriate language while performing the Services).

(e)              If we receive reports of violent or unprofessional behaviour about a Tradesperson, we reserve the right to cancel your Account on the Platform.

(f)               You must use due care and skill to ensure any quotations provided via the Platform are as accurate as possible. We recommend the Tradesperson visit the relevant premises for the final measurements (if measurements are essential to the fitting of goods) before any goods are ordered. It should be taken that all measurements provided by the Homeowner on the Platform are estimates only.

(g)              Tradespersons must comply with all Health and Safety Laws and are responsible for their own health and safety including but not limited to the Health and Safety Act 1974 and The Construction Design and Management Regulations (CDM) 2015

(h)              If the Tradesperson damages the Homeowner’s or another Trade Person’s property, we reserve the right to deduct the repair or rectification cost from any final payment due to the Tradesperson to be issued as a refund to the Homeowner.

8                 RATINGS AND REVIEWS

(a)              Homeowners may rate a Tradesperson (Rating) and/or may provide feedback to Tradespersons regarding the Services Homeowners received from them (Review).

(b)              Homeowner’s Ratings and Reviews can be viewed by any User and will remain viewable until the relevant Tradesperson Account is removed or terminated.

(c)              We reserve the right to terminate Tradesperson Accounts who receive consistently negative or poor Ratings or Reviews, or if we receive notification from Homeowners of behaviour which is not consistent or compliant with these Terms.

9                 FEES

9.1             PAYMENT TERMS

(a)              TradyBay operates a marketplace platform enabling Homeowners to engage Tradespeople. The contract for services is between the Homeowner and the Tradesperson. TradyBay is not a party to that contract and is not responsible for the performance of the services.

(b)              TradyBay acts as a commercial agent of the Tradesperson. The Tradesperson authorises TradyBay to receive payments from Homeowners on the Tradesperson’s behalf, to hold such funds in a client account, and to transfer funds to the Tradesperson in accordance with these Terms. TradyBay’s activities fall within the Commercial Agent Exclusion under the Payment Services Regulations 2017 and do not constitute regulated payment services.

(c)              TradyBay does not provide escrow, electronic money issuance, or any regulated payment services. All payment handling is carried out strictly in its capacity as a commercial agent of the Tradesperson under the Commercial Agent Exclusion.

 

9.2             COmmission

(a)              When a Homeowner accepts a Listing or books Services via the Platform, the Homeowner must pay the Price through the Platform via the Third Party Payment Platform. Payment made by the Homeowner to TradyBay shall be deemed payment to the Tradesperson.

(b)              You agree that we shall be entitled to retain the Commission from any Price paid by a Homeowner for each Order.

(c)              Funds received from Homeowners are held by TradyBay in a designated client account on behalf of the Tradesperson until they are released in accordance with these Terms. Such funds do not belong to TradyBay and are not available to TradyBay’s creditors.

(d)              Subject to any dispute, TradyBay will release funds to the Tradesperson (after deduction of its Commission) when:

(i)               the Homeowner confirms that the services have been completed;

(ii)              the Homeowner is deemed to have accepted completion after a specified period of nonresponse; or

(iii)             a dispute is resolved in favour of the Tradesperson

(Acceptance).

(e)              Where a refund is agreed or required, TradyBay may, acting on behalf of the Tradesperson, return funds to the Homeowner using the original payment method, subject to any deductions permitted under these Terms (for example, for partial completion or cancellation fees).

(f)               Upon Acceptance, Tradybay shall release the Remaining Balance to you within up to three (3) business days.  

10              REFUNDS & CANCELLATIONS

10.1           CAncellation by a Homeowner

(a)              You acknowledge and agree that the Homeowner has the right to cancel Services in accordance with applicable consumer law.

(b)              Where a Homeowner is entitled to, or otherwise granted by us in our sole discretion, a refund, you:

(i)               Authorise us to issue a refund to a Homeowner on your behalf;

(ii)              Agree to indemnify Tradybay in respect of any refunds we pay to a Homeowner in respect of Services supplied by you on the Platform.

11              BYPASSING

(a)              You agree that while you are a Tradesperson on the Platform, regardless of the reason that your Account was suspended or cancelled, you will not, either directly or indirectly, solicit or attempt to solicit any business, work, income or other benefit, from any Homeowner whom you came to know about, or with whom you provided goods or services to directly or indirectly, by using the Platform. This provision will apply whether or not the Homeowner or their representative is still active on the Platform.

(b)              Tradybay may, in its absolute discretion, cancel your Account and suspend you from using the Platform if it finds or suspects that you have breached or are in breach of this clause 11.

12              WARRANTIES

By listing yourself as a Tradesperson on the Platform and posting a Listing, you represent and warrant that as at the date of this agreement and throughout the Term:

(a)              Your Sustainability Statements are true, correct and not misleading;

(b)              you are able to provide the Services as specified in the Listing;

(c)              you have the right to provide the Services specified in the Listing to the countries in which you agree to ship to (which will be all countries in which our Platform is available, unless agreed otherwise in writing);

(d)              you will comply at all times with all applicable laws; and

(e)              you will provide the relevant Services to Homeowners in compliance with all applicable laws.

13              USER OBLIGATIONS

As a Tradesperson you agree:

(a)              not to intimidate, harass, impersonate, stalk, threaten, bully or endanger any other User or distribute unsolicited commercial content, junk mail, spam, bulk content or harassment;

(b)              to not share your Account with any other person and that any use of your Account by any other person is strictly prohibited. You must immediately notify Tradybay of any unauthorised use of your Account, password or email, or any other breach or potential breach of the Platform’s security;

(c)              to not use the Platform for any purpose other than for the purpose of making arrangements to provide Services, including:

(i)               you must not use the Platform in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity (including requesting or accepting a job or a sale which includes illegal goods, activities or purposes); and

(ii)              you must not use the Platform in connection with any commercial or money making or other promotional or marketing endeavours except those that are endorsed herein, or as approved in writing by Tradybay;

(d)              not to act in any way that may harm the reputation of Tradybay or associated or interested parties or do anything at all contrary to the interests of Tradybay or the Platform;

(e)              you must not make any automated use of the Platform and you must not copy, reproduce, translate, adapt, vary or modify the Platform without the express written consent of Tradybay;

(f)               that Tradybay may change any features of the Platform or Services offered through the Platform at any time without notice to you;

(g)              that information given to you through the Platform, by Tradybay or another User including a Tradesperson, is general in nature and we take no responsibility for anything caused by any actions you take in reliance on that information;

(h)              that Tradybay may cancel your account at any time, including if it considers, in its absolute discretion, that you are in breach or are likely to breach this clause 1; and

(i)               that you may be required to use a Third Party Payment Platform (currently Stripe) in receiving any payments via the Platform, and you warrant that you have read, understood and agree to be bound by the relevant Third Party Payment Platform’s terms of use, available here https://stripe.com/gb/legal; and

(j)               the terms of use of other portals or other payment methods may apply to your Account and use of the Platform from time to time, and provided we have notified you of these terms you agree to be bound by those terms. If you do not agree to any third party terms, you must notify us and immediately cease using the Platform.

14              POSTED MATERIALS

14.1           WARRANTIES

By providing or posting any information, materials or other content on the Platform (Posted Material), you represent and warrant that:

(a)              you are authorised to provide the Posted Material (including by being authorised to provide any goods and services that you represent you provide);

(b)              the Posted Material is accurate and true at the time it is provided;

(c)              any Posted Material which is in the form of a review or feedback is honest, accurate and presents a fair view of the relevant person and/or your experience;

(d)              the Posted Material is free from any harmful, discriminatory, defamatory or maliciously false implications and does not contain any offensive or explicit material;

(e)              the Posted Material is not “passing off” of any product or service and does not constitute unfair competition;

(f)               the Posted Material does not infringe any Intellectual Property Rights, including copyright, trademarks, business names, patents, confidential information or any other similar proprietary rights, whether registered or unregistered, anywhere in the world;

(g)              the Posted Material does not contain any viruses or other harmful code, or otherwise compromise the security or integrity of the Platform or any network or system; and

(h)              the Posted Material does not breach or infringe any applicable laws.

14.2           LICENCE

(a)              You grant to Tradybay a perpetual, irrevocable, transferable, worldwide and royalty-free licence (including the right to sublicense) to use, copy, modify, reproduce and adapt any Intellectual Property Rights in any Posted Material in order for Tradybay to use, exploit or otherwise enjoy the benefit of such Posted Material.

(b)              If it is determined that you retain moral rights (including rights of attribution or integrity) in any Posted Material, you forever release Tradybay from any and all claims that you could assert against Tradybay by virtue of any such moral rights.

(c)              You indemnify Tradybay against all damages, losses, costs and expenses incurred by Tradybay arising out of any third party claim that your Posted Material infringes any third party’s Intellectual Property Rights.

14.3           REMOVAL

(a)              Tradybay acts as a passive conduit for the online distribution of Posted Material and has no obligation to screen Posted Material in advance of it being posted. However, Tradybay may, in its absolute discretion, review and remove any Posted Material (including links to you, your profile or listings you have posted on the Platform) at any time without giving any explanation or justification for removing the Posted Material.

(b)              You agree that you are responsible for keeping and maintaining records of Posted Material.

15              SERVICE LIMITATIONS

The Platform is made available to you strictly on an ‘as is’ basis. Without limitation, you acknowledge and agree that Tradybay cannot and does not represent, warrant or guarantee that:

(a)              the Platform will be free from errors or defects;

(b)              the Platform will be accessible at all times;

(c)              messages sent through the Platform will be delivered promptly, or delivered at all;

(d)              information you receive or supply through the Platform will be secure or confidential; or

(e)              any information provided through the Platform is accurate or true.

16              INTELLECTUAL PROPERTY

(a)              Tradybay retains ownership of all materials developed or provided (or both, as the case may be) in connection with the Platform (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Platform Content) and reserves all rights in any Intellectual Property Rights owned or licensed by it not expressly granted to you.

(b)              You retain ownership of the Intellectual Property Rights in all Tradesperson Materials, and you grant to Tradybay a non-exclusive, royalty-free, non-transferrable, revocable licence to use the Intellectual Property Rights in the Tradesperson Materials for the purpose of providing the Platform to you, including hosting Listings and facilitating Orders, as contemplated by these Terms.

(c)              You may make a temporary electronic copy of all or part of the Platform Content for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Platform Content without prior written consent from Tradybay or as permitted by law.

(d)              In this clause 16:

(i)               Tradesperson Content” means any documents or materials supplied by the Tradesperson to Tradybay under or in connection with these Terms including any Intellectual Property Rights attaching to those materials; and

(ii)              Intellectual Property Rights” means all copyright, trade mark, design, patent, semiconductor and circuit layout rights, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of this agreement worldwide.

17              THIRD PARTY CONTENT

The Platform may contain text, images, data and other content provided by a third party and displayed on the Platform (Third Party Content). Tradybay accepts no responsibility for Third Party Content and makes no representation, warranty or guarantee about the quality, suitability, accuracy, reliability, currency or completeness of Third Party Content.

18              THIRD PARTY TERMS

(a)              Any service that requires Tradybay to acquire goods and services supplied by a third party on behalf of the Homeowner (including a third party payment service, like the Third Party Payment Platform may be subject to the terms and conditions of that third party (Third Party Terms), including ‘no refund’ policies.

(b)              Our Platform is hosted by Mirakl, and their terms and conditions (available here: www. mirakl.com/terms-of-service) are Third Party Terms, and shall apply to your use of the Platform.

(c)              You agree to familiarise yourself with any Third Party Terms applicable to any such goods and services and, by instructing Tradybay to acquire the goods or services on your behalf, the Tradesperson will be taken to have agreed to such Third Party Terms.

19              SECURITY

Tradybay does not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with your use of the Platform. You should take your own precautions to ensure that the process you employ to access the Platform does not expose you to the risk of viruses, malicious computer code or other forms of interference.

20              DISCLAIMER

(a)              (Introduction service) Tradybay is a medium that facilitates the introduction of Homeowners and Tradespersons for the purposes of buying and selling Services. Tradybay simply collects a service fee in consideration for providing this introduction service and does not have any obligations or liabilities to, and is not a party to any contract between, Homeowners and Tradespersons in relation to such Services or otherwise resulting from the introduction.

(b)              (Limitation of liability) To the maximum extent permitted by applicable law, Tradybay excludes completely all liability to any person for loss or damage of any kind, however arising whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to the Platform or its use or any services provided by any Tradesperson. This includes the transmission of any computer virus.

(c)              (Indemnity) You agree to indemnify Tradybay and its employees and agents in respect of all liability for loss, damage or injury which may be suffered by any person arising from you or your representatives’:

(i)               breach of any term of this agreement;

(ii)              use of the Platform; or

(iii)             your provision or receipt of Services from another User.

(d)              (Consequential loss) To the maximum extent permitted by law, under no circumstances will Tradybay be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with the Platform, this agreement or their subject matter, or any services provided by any Tradesperson (except to the extent this liability cannot be excluded at law.

21              SUBCONTRACTING

The Tradesperson must not, without the prior written consent of Tradybay and subject to clause 23, subcontract any part of this agreement.

22              CONFIDENTIALITY

You agree that:

(a)              no information owned by Tradybay, including these Terms, our Commission rate, the number of sales completed via our Platform, our system operations, documents, marketing strategies, staff information, and Homeowner information, may be disclosed or made available to any third parties; and

(b)              all communications involving the details of other users on this Platform (including but not limited the Homeowner) and of the Tradesperson are confidential, and must be kept as such by you and must not be distributed nor disclosed to any third party.

23              PRIVACY

We shall process personal information about Users in accordance with our Privacy Policy. See our privacy and policy for further details | Tradybay

24              TERMINATION

(a)              Tradybay reserves the right to terminate your access to any or all of the Platform (including any Account, Listings and other memberships), for any reason, by providing you with one months’ written notice.

(b)              You may cancel your Account on the Platform at any time using the functionality on the Platform. If you cancel your Account:

(i)               Your Account will remain active until all outstanding Services have been performed and Accepted or otherwise cancelled.

(c)              We may terminate your Account without notice to you if we suspect you are in breach of these Terms.

(d)              Notwithstanding termination or expiry of your Account the provisions of clause 20 and any other provision which by its nature would reasonably be expected to be complied with after termination or expiry, will continue to apply.

25              RECORD / AUDIT

To the extent permitted by law, Tradybay reserves the right to keep all records of any and all transactions and communications made through this Platform between you and other Users (including conversations, user posts, job request bids, comments, feedback, cookies, and I.P. address information) for administration purposes and also holds the right to produce these records in the event of any legal dispute involving Tradybay.

26              NOTICES

A notice or other communication to a party under this agreement must be:

(a)              in writing and in English; and

(b)              delivered via email to the other party, to:

(i)               in respect of the Tradesperson, to the email address supplied with the Tradesperson’s Account; and

(ii)              in respect of Tradybay, to support@tradybay.com

(Email Address). The parties may update their Email Address by notice to the other party.

(c)              Unless the party sending the notice knows or reasonably ought to suspect that an email was not delivered to the other party’s Email Address, notice will be taken to be given:

(i)               24 hours after the email was sent, unless that falls on a Saturday, Sunday or a public holiday in the state or territory whose laws govern this agreement, in which case the notice will be taken to be given on the next occurring business day in that state or territory; or

(ii)              when replied to by the other party,

whichever is earlier.

27              DISPUTES BETWEEN USERS

(a)              You should direct any complaint relating to another User to that User. Users must take all reasonable steps to resolve any dispute with another User with that User.

(b)              If any issue or problem relating to the Platform remains unresolved after directing a complaint to a relevant User, or if the complaint does not relate to another User, you must report it to Tradybay via support@worksheriff.co.uk We will assess the complaint and attempt to quickly and satisfactorily resolve it.

(c)              Any costs you incur in relation to a complaint or dispute will be your responsibility.

(d)              Tradybay has the option to appoint an independent mediator or arbitrator if needed. The cost of any mediator or arbitrator must be shared equally between each of the parties to the dispute.

(e)              Tradybay reserves the right to hold funds in relation to a dispute until the dispute is resolved by the relevant parties or by a mediator or arbitrator.

(f)               If you have a dispute with Tradybay, you agree to notify us first and enter into discussion, mediation or arbitration with us for a minimum of a 120-day period before pursuing any other proceedings.

(g)              Notwithstanding any other provision of this clause 27, you or Tradybay may at any time cancel your Account or discontinue your use of the Platform.

28              GENERAL

28.1           GOVERNING LAW AND JURISDICTION

This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.

28.2           THIRD PARTY RIGHTS

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

28.3           UNFAIR CONTRACT TERMS

To the extent that the provisions of any applicable law shall impose restrictions on the extent to which liability can be excluded under this agreement including, for the avoidance of doubt, the provisions of sections 3, 6 and 11 of the Unfair Contract Terms Act 1977 in the UK (and its equivalent in any other jurisdiction) relating to the requirement of reasonableness, the exclusions set out in this clause shall be limited in accordance with such restrictions. However, any exclusions of liability that are not affected by such restrictions shall remain in full force and effect.

28.4           WAIVER

No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

28.5           SEVERANCE

Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.

28.6           JOINT AND SEVERAL LIABILITY

An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.

28.7           ASSIGNMENT

A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.

28.8           COSTS

Except as otherwise provided in this agreement, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing this agreement.

28.9           ENTIRE AGREEMENT

This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.

28.10        INTERPRETATION

(a)              (singular and plural) words in the singular includes the plural (and vice versa);

(b)              (gender) words indicating a gender includes the corresponding words of any other gender;

(c)              (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;

(d)              (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;

(e)              (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;

(f)               (this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of this agreement, and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;

(g)              (document) a reference to a document (including this agreement) is to that document as varied, novated, ratified or replaced from time to time;

(h)              (headings) headings and words in bold type are for convenience only and do not affect interpretation;

(i)               (includes) the word “includes” and similar words in any form is not a word of limitation;

(j)               (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; and

(k)              (currency) a reference to £ or GBP is to pound sterling currency unless otherwise agreed in writing.